Notices

Pixello: Updated Terms & Conditions

October 3, 2026
General notice
Info

We have updated our Terms & Conditions, effective from today. Please read the full version at pixello.co.in/tc

What's new:

1. Report quickly: Please check your access right after delivery and report any problem within 12 hours.

2. Grievance redressal: We've added a grievance process, with a Grievance Support you can escalate to. Please contact regular support first and use this only if you are dissatisfied with the resolution or service provided. Unnecessary or repeated escalations slow down responses for genuine cases, so please use it responsibly.

By continuing to use Pixello, you agree to the updated Terms.

Notice for Stremio Pro Users

October 3, 2026
Product notice
Info

Due to unusually high bandwidth usage detected across multiple accounts, we will begin enforcing a hard limit in accordance with our Terms of Use.

Effective 20th July '26:

1. Weekly automated checks will be performed to review active login sessions for every account.
2. If more than 5 active login sessions are detected:
- First violation: You will receive a notice asking you to remove any unrecognized or unnecessary sessions.
- Second violation: Your access will be temporarily suspended.
- Third violation: Your access will be permanently revoked.

These measures are necessary to keep the service reliable and fair for everyone. Stremio Pro is intended for individual use and sharing only with people close to you, not for widespread account sharing.

You can review your current active sessions using the link below:
stremio.com/acc-settings

We are switching to RustDesk

October 3, 2026
General notice
Info

We are switching to RustDesk for remote desktop support.

Going forward, this will be the only method we use to remotely connect to your desktop when remote assistance is required.

Please note that remote desktop support is a last-resort troubleshooting option. Whenever possible, we recommend resolving issues through text-based support first, as it is often faster and less intrusive. If a problem cannot be resolved that way, we may ask you to start a RustDesk session so we can assist you directly.

Terms & Conditions Updated

January 30, 2026
General notice
Info

Our Terms & Conditions have been updated to include clearer terms for gift cards usage.

Please review the updated T&C here:
https://pixello.co.in/tc

Payment Method Update

January 20, 2026
General notice
Critical

IMPORTANT! Payment Method Update ⚠️

We now accept payments through multiple payment instruments. Always confirm the payment method before paying for any order. Payments sent to old accounts without confirmation may be void.
A transaction screenshot with visible payment details is mandatory for all payments.

Stremio

January 20, 2026
Product notice
Critical

Stremio Lite app has been removed from the Apple App Store. Below is a workaround:

1. Download VLC or OutPlayer from the store.
2. Open web.stremio.com and login to your account.
3. Click the little icon on your screen that has the box with the up arrow and scroll down until you see "add to Home Screen". Rename it to simply "Stremio".
4. While you are logged in, open settings and scroll down to advanced and change the "Play in External Player" settings to whichever external player you downloaded in step 1. This won't change the setting on any other device and should only apply to your iPhone or iPad. That's it.

Easily Migrate to Apple Music

November 27, 2025
Product notice
Info

For Apple Music subscribers, you can easily copy your Spotify library without the need of 3rd party services.

Open Apple Music > settings > Transfer Music from Other Services

Spotify

November 19, 2025
Product notice
Info

We suggest users to not miss their Spotify renewals with us. Currently, you can enjoy the price benefit of the legacy plan but once removed from the group, you may never get that price again.

Affects product(s):

Adobe

November 19, 2025
Product notice
Critical

This notice provides a clear update on the ongoing changes in Adobe’s licensing strategy.

Adobe Market Transition – Effective 30 November
Adobe will be shifting all customers to the new VIP Marketplace model. As part of this migration, Adobe is suspending existing organizations across all segments, including:
* Education
* Enterprise
* Creative Cloud Pro
* Creative Cloud Pro Plus
* All other organizational types

Adobe’s official announcement can be reviewed on their website:
Adobe Buying Program Update – Official Blog
https://blog.adobe.com/en/publish/2023/12/11/adobe-buying-program-update

Current Status
All customers operating under the Nova-Waves Organization are functioning normally without any disruption.

The notification you received from the Hubbword Console is part of our contingency framework. Your email was added to the backup profile to ensure that, in the event Nova-Waves Organization encounters a suspension or technical issue, you can immediately transition to Hubbword Console profile and maintain uninterrupted service.

Backup Systems
Should the Hubbword Console Organization also experience an issue, we have multiple additional backup environments ready. Business continuity is fully protected.

Transition on 30 November
Once Adobe completes the marketplace shift on 30 November, we will migrate to the new VIP Marketplace as required. We request your continued cooperation during this transition. Our operations have remained stable for the past 2 years, and we will continue to maintain the same level of reliability.

While Adobe may experience occasional system glitches or updates, we work continuously to ensure you remain unaffected.

Important: Adobe Cloud Storage Advisory
Adobe recommends using external storage solutions such as Google Drive due to potential reliability issues with Adobe Cloud storage. To prevent any risk of data loss, please back up your Adobe Cloud data to:
* Google Drive
* Local PC or laptop
* Any secure personal storage

This precaution is strongly advised for data safety.

Support Assurance
You will continue to receive complete support throughout and after this transition.

Thank you for your cooperation and trust.

Affects product(s):

Spotify

November 19, 2025
Product notice
Critical

Spotify has officially discontinued their Family Plan. Consequently, we’ll be discontinuing our current Spotify offerings.

All active subscriptions will continue for as long as Spotify allows. Renewals, if possible, will be processed at current pricing. Please note that service interruptions may occur — refunds will be provided as per our refund policy in such cases.

Queued orders can either remain on hold pending further updates or be refunded upon request.

We’re exploring alternative music plans and will announce them once available.

Thank you for enjoying the music with us!

Affects product(s):

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